This privacy statement sets out how Baycloud Systems uses and protects any information that you give Baycloud Systems Limited when you use this website.
Baycloud Systems Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Baycloud Systems Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 6th 2011
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which, if you give your consent, is placed on your computer's hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use a cookie, named CookieQ, to identify your browser so that we can keep track of the web sites where you have opted-in using a CookieQ button. This is "strictly necessary to the operation" of functionality on our site and is only used for this purpose. It is only placed in your browser if you have consented to cookies using the CookieQ button.
You are currently opted-in to our functional cookies only, but you can opt-out here, or you can opt-in to all our cookie hereopted-out of all our cookies, but you can opt-in hereopted-in to all our cookies, but you can opt-out here.
This cookie is immediately deleted if you click our Forget link, though then we will not be able to remember your cookie choices on other websites.
We also cause signaling cookies to be inserted when you have consented to cookies by clicking the opt-in button. These do not carry information that can identify you and are only used to communicate your cookie consent status to those sites. We also use cookies to gather data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and we only insert them if you consented to our cookies. Some of these analytics cookies are unique to you and could be used to identify you. We categorise these as an "identity" cookies so they will be deleted unless you select the "opt-in to all cookies" option.
If you agree to our cookies we may also place a cookie called ASP.NET_SessionId. We use this to remember options you have selected between different visits to our site, for instance the parameters you selected when creating one of our buttons on the GetButton page.
If you log in to our site we may place the cookies named .ASPXAUTH and .ASPXROLES which we use to authenticate you. These cookies are strictly necessary for us to authenticate you and will be placed when you log-in. They are removed when you log out or withdrraw consent to cookies.
Overall, we use cookies to help us provide you with a better service and by enabling us to monitor which of our pages you find useful and which you do not.
You can choose to accept or decline cookies. The CookieQ button has been designed to let you do this. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, though this will prevent you from taking full advantage of CookieQ.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@baycloud.com
We do not store credit card details nor do we share customer details with any 3rd parties
Service Cancellation by Customer who has paid using a Credit Card.
Service cancellations received within 14 days of payment may be eligible to receive a full refund. Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline. All refund requests must be made by the credit card holder. Refund requests must include the name of the customer and/or transaction number. Refunds will be credited back to the original credit card used for payment.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We may disclose personal information within Baycloud Systems Ltd but solely for the purposes of fulfilling contractual requirements, maintaining the business and to ensure that the most appropriate individual is party to such information.
You may request details of any personal information which we
hold about you under the Data Protection Act 1998. A small fee will be payable.
If you would like a copy of the information held on you please write to:
Baycloud Systems Ltd.
The Oxford Centre for Innovation
New Road
Oxford
Oxfordshire
OX1 1BY
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
